Q: What is MessagingStudio.com? A: A platform for creating and managing RCS (Rich Communication Services) campaigns and conversational bots for businesses.
Q: How do I create an account? A: Visit messagingstudio.com, enter your invite code, complete registration, and verify your email address.
Q: Do I need an invite code? A: Yes, we're currently in beta. Contact our team for an invite code.
Q: Is there a free trial? A: Yes, all new accounts include a 30-day free trial with full feature access.
Q: What's the difference between RCS and SMS? A: RCS supports rich media, interactive buttons, read receipts, and branded messaging. SMS is text-only.
Q: What is Google RBM? A: Google's Rich Business Messaging - their implementation of RCS for businesses to reach Android users.
Q: Do recipients need a special app? A: No, RCS works in the default Android Messages app on supported devices.
Q: What devices support RCS? A: Most modern Android devices. iPhone users see messages as SMS with links to rich content.
Q: What is an RCS Agent? A: Your business identity on RCS platforms - how customers see and interact with your brand.
Q: How long does agent verification take? A: Google typically reviews agents within 1-2 weeks. Complex cases may take longer.
Q: Can I have multiple agents? A: Yes, you can create separate agents for different business units or brands.
Q: What happens if my agent is rejected? A: You'll receive feedback on needed changes. You can resubmit after making corrections.
Q: What's the difference between an agent and a brand? A: An agent is your business identity; a brand is the visual appearance (logo, colors, name).
Q: Which countries can I send to? A: Currently Austria, Germany, UK, and Greece. More countries are being added regularly.